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Label feeding error occurs. How should I take care of this?

Please check the following items in their order when a label error occurs.

  1. Measure the label length (threshold adjustment).
  2. Check the label used.
  3. Clean the printer’s sensors.
  4. Check the limit switches on the front and side covers.

Measure the label length (threshold adjustment).

When the label is registered in the printer driver, the label’s threshold value is calibrated with [Length Measurement]. Please try measuring the label again.

Check the label used.

Please check if the label chosen in the printing software’s label format and the actual label are the same size.

Clean the printer’s sensors.

Please refer to the operation manual and clean the sensors.

Check the limit switches on the front and side covers.

Even if the label information and sensors have no problem, label feeding error occurs if the front and side cover limit switches are not on.

Questions about this Category
  • What are the system requirements to print a label?
  • Can a cutter be attached to a peeler, or peeler to a cutter?
  • The driver is installed properly, but the “Found New Hardware” keeps appearing.
  • The uninstallation of the printer driver fails.
  • An error message “This document failed to print” is displayed.
  • I have only 1 DURAPRINTER SF connected per 1 computer. Is there a way to avoid changing the USB port setting of the Windows driver when the printer is changed?
  • How do I change the printer with a different printer of the same type?
  • The printing order is wrong when multiple print data is sent to the printer.
  • Print position is wrong.
  • How do I delete data already sent to the printer?
  • How do I cut the paper manually (for printers equipped with a cutter)?
  • The print quality is deteriorated.
  • Is it possible to print with a broken wiring in the thermal head?
  • The printer hangs up

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