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An error message “This document failed to print” is displayed.

This message is displayed when the computer could not send the print data to the printer.

This is a generic message displayed by Windows, and could happen with any other laser printer.
Please check the following items.

  1. Printer is paused
  2. Printer stopped due to “Label Feed Error” or “No Label Error”
  3. Printer is switched off
  4. Printer is not connected to the port specified by the printer driver.

1. Printer is paused

Press the “Pause” button on the front operation panel and cancel the pause.

2. Printer stopped due to “Label Feed Error” or “No Label Error”

Refer to the printer’s operation manual to resolve the problem.

3. Printer is switched off

Turn the printer on.

4. Printer is not connected to the port specified by the printer driver

Refer to the “Changing the printer with a different printer of the same type,” and change the USB port.

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